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Terms of Service

Effective date: June 10, 2026

These Terms of Service ("Agreement") are a legal agreement between you ("User," "you," or "Owner") and Miletus Systems LLC, a Wyoming limited liability company ("Miletus," "we," "us," or "our"). They govern your access to and use of the Miletus accounts receivable automation platform, including associated software, services, APIs, and documentation (collectively, the "Service").

By creating an account, connecting an accounting integration, or otherwise using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

1. License Grant

Subject to your compliance with this Agreement and timely payment of applicable fees, Miletus grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service solely for your internal business purposes, specifically automating accounts receivable collection workflows for invoices issued by your business to your customers.

2. Permitted Use

You may use the Service to:

  • Connect your QuickBooks Online or Xero account to import invoice and contact data
  • Automate payment reminders, collection communications, and follow-up workflows
  • Manage payment collection for invoices your business has issued to your customers
  • Configure communication settings, Collection Firmness rules, and collection policies within the platform

3. Restrictions

You may not:

  • Use the Service to collect debts on behalf of third parties without prior written consent from Miletus
  • Resell, sublicense, or otherwise provide access to the Service to any third party
  • Use the Service for any unlawful purpose, including violations of the Fair Debt Collection Practices Act, CAN-SPAM Act, TCPA, or applicable consumer protection laws
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send unsolicited commercial messages or spam
  • Upload or transmit malicious code, viruses, or harmful content
  • Use the Service in a manner that violates your accounting platform's, payment provider's, or communication provider's terms of service

4. Accounting Platform Integrations

The Service connects to third-party accounting platforms, including QuickBooks Online and Xero, through their official APIs. You are responsible for maintaining valid authorizations with those platforms. Miletus is not affiliated with, endorsed by, or sponsored by Intuit Inc. or Xero Limited. Your use of those platforms is governed by their respective terms.

5. Payment and Fees

Access to the Service requires a paid subscription unless you are using an active trial or promotional plan. Fees are billed through Stripe according to the plan you select. You authorize Miletus and Stripe to charge your payment method on file for subscription fees, taxes where applicable, and other charges you approve. Fees are non-refundable except as required by law or expressly stated by Miletus. Miletus may suspend access to the Service for non-payment.

6. Your Data

You retain ownership of your business data, including invoice data, customer contact information, and accounting records imported from your connected platforms. You grant Miletus a limited license to access, process, transmit, and store that data solely to provide, secure, support, and improve the Service.

You are responsible for the accuracy of data imported from your accounting platforms and for ensuring that your use of the Service complies with applicable laws regarding communications with your customers.

7. Communications Sent on Your Behalf

The Service may send emails, SMS messages, and voice calls to your customers on your behalf using your configured settings. You acknowledge that you are the sender of record for communications sent by the Service on your behalf, you are responsible for the content and timing of those communications, and you are responsible for obtaining any consent required by law.

Miletus acts as a service provider and platform operator. Miletus may block, throttle, or suspend communications that it reasonably believes are unlawful, abusive, likely to damage deliverability, or likely to create legal or reputational risk.

8. AI-Assisted Features

The Service may use AI-assisted systems to draft messages, recommend workflows, summarize account history, or classify engagement. You remain responsible for reviewing your settings, using draft approval where appropriate, and ensuring that messages and actions sent through your account are lawful and accurate.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. MILETUS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MILETUS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. MILETUS'S TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE FEES YOU PAID TO MILETUS IN THE THREE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Miletus and its officers, employees, contractors, and agents from claims, damages, liabilities, costs, or expenses, including reasonable attorneys' fees, arising from your use of the Service, your violation of this Agreement, your data, your communications, or your violation of applicable law.

12. Term and Termination

This Agreement begins when you create an account and continues until terminated. Either party may terminate this Agreement upon written notice. Miletus may suspend or terminate your account immediately for material breach, non-payment, security risk, or conduct that Miletus reasonably believes creates legal or reputational risk. Upon termination, your license ends and you must stop using the Service. Sections 6, 9, 10, 11, and 14 survive termination.

13. Modifications

Miletus may modify this Agreement from time to time. We will provide notice of material changes by email, in-app notice, or posting an updated version. Your continued use of the Service after the effective date of changes constitutes acceptance.

14. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any dispute arising under this Agreement shall be resolved by binding arbitration under the rules of the American Arbitration Association in Sheridan, Wyoming, except that either party may seek injunctive relief in a court of competent jurisdiction.

15. Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Miletus regarding the Service and supersedes prior agreements and understandings about the Service.

16. Contact

Miletus Systems LLC
1701 Lyndhurst Dr.
Savoy, IL 61874
United States
hello@miletushq.com